Questions we get asked

How fast is delivery?

Orders are normally dispatched within 1 to 2 business days. Delivery takes about 1 to 3 business days in the UK, 2 to 5 in Europe and 7 to 14 elsewhere. These are estimates and can vary with the carrier.

Can I return something?

Yes. You can return items within 30 days of receiving them. Email orders@ursastraps.com with your order number first, as items sent back without a return request are not accepted.